F.A.Q.

Welcome ~ to some frequently asked questions. Hope you find these answers helpful! If you need further assistance drop a line at hello@dajanadesign.com. Have a beautiful day filled with gratitude!

Is your jewelry available in any retail stores?

….Yes. In 2022, I joined a wholesale company and now my bling is available in many shops throughout the US. How cool is that?

If you are local to me in New Haven County, Connecticut area then head to Newbury Place in Southbury, CT as they carry a great assortment of my jewelry. Their address is 41 Oak Tree Rd. Southbury, CT 06488

I’m also on Etsy!! Lots of fun pieces there. www.etsy.com/shop/dajanadesign.

Do you make custom jewelry?

Sure can~ I love to do custom work and I’d be so flattered to create something for you perhaps for a wedding, bridal gifts or even special memorial gifts. Please visit the custom order page for more details.

Do you offer gift enclosure cards?

Yes~ and they are complimentary. I will handwrite your message (up to 75 characters) for you if need be. I can anlso insert the card blank for you to complete your special message. I do not offer envelopes simply because once they are opened they usually get thrown away~ no need to put more paper out into the environment.

What are your shipping and handling methods?

Shipping is a priority at Dajana Design and we are happy to provide free USPS shipping on all orders within the continental U.S. We ship within 1-3 business days upon order placement.

What is your return/exchange policy?

I’m happy when you are happy! If you happen to order stocked item(s) from Dajana Design and when it arrives you decide you are just not loving it (although what’s not to love ?) you can certainly exchange the item(s) within 10 days of delivery date~ that’s cool with me! Please ensure the jewelry is in perfect condition before you ship it back to Dajana Design so that the item(s) can be resold.

Please keep in mind you would have to pay the shipping fees for both the returned item(s) and the item(s) you are getting in exchange~ thank you for understanding. For the record there are no restocking fees at Dajana Design.

Lastly please note that custom orders are not returnable, but we don’t have to worry about that as I’m hopeful you will cherish your custom pieces!

 

Is your jewelry just for adults?

My jewelry is primarily designed for adults. It is not intended for children under the age of twelve.

The bracelet sizing is for average female wrists.

How do I take care of my jewelry?

The majority of my jewelry is made with silver plated and gold plated findings. Over time metals can tarnish a bit through oxidation when in contact with water and air. I suggest avoiding lotions or perfumes coming in direct contact with the jewelry. Also take your jewelry off before hopping in the shower or plunging into a luscious pool.

“The World is filled with Nice People, if you can’t find one, Be One.”
Free shipping is now available on all orders.
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